Terms And Conditions

All of the membership rules contained herein apply equally to members, temporary members and guests alike.

  1. All reference to the ‘THE ROOM’ refers to Emirates Fitness Centre LLC, its staff, employees, sub-contractors, agents and representatives. Facilities refer to the fitness studios, reception area, corridors, showers and changing rooms where applicable.
  2. Members of the club are bound, as a condition of membership, to comply with the rules set out below. This is to ensure that the facilities are properly and safely used and that all members have full advantage of them without interfering with the enjoyment of others
  3. THE ROOM maintains the website www.theroom.ae (the “Website”).

  1. All memberships are non-transferable.
  2. All members must be over 15 and, if under 18, must have parental consent.
  3. THE ROOM is a private members club and the management reserve the right to refuse membership to any individual without cause. References may be required on a case by case basis.
  4. Membership commences upon the payment of the applicable membership fee and the acceptance of these terms and conditions on the Website an may be renewed online by payment of the prevailing fee and in accordance with the terms and conditions then in force.
  5. By joining THE ROOM, members automatically accept and agree to be bound by these conditions of membership.
  6. THE ROOM may withdraw use of all or part of the facilities for the purpose of undertaking maintenance work or any other work considered necessary.
  7. Entry will only be permitted to those with a valid membership, in date and in credit. If you have an amount due to be paid on your account you won’t be able to enter the building.
  8. THE ROOM may make reasonable changes to these terms and conditions from time to time, provided that you are given advance notice of these changes.
  9. You confirm that you have truthfully answered all of the questions in the health declaration form that form part of your membership application process.
  10. You exercise at your own discretion and accept any injury or illness brought on by exercise is your own responsibility. You will refrain (and may be barred) from using the facilities if you are ill, injured or suffering from cuts or abrasions that may constitute a public health concern.
  11. In the event of a breach of membership rules and regulations THE ROOM reserves the right of admission and may reserve the right to require any member or guest to leave the premises. Any member found in breach of rules or committing an illegal act, including theft, will be asked to permanently leave the club and be barred from ever entering the club again.

Membership packages

Members may, at the time of joining, choose between Fixed Term or Flexible membership packages on the Website. Members may choose between 3, 6 or 12 month Fixed Term packages which entitle members unlimited membership of THE ROOM during the selected membership period and which are payable monthly in advance (each a “Monthly Recurring Payment”). Flexible packages entitle members to a certain number of classes in an activity or discipline offered at THE ROOM and which must be used within a certain time period. All available packages will be available on the pricing section of the website

Fees and charges
  1. All membership or other fees and other charges are inclusive of VAT and other sales and service taxes.
  2. Monthly Recurring Payments for Fixed Term memberships must be paid in full in advance. The first Monthly Recurring Payment will be collected from you by charging your debit or credit card at the time of your application to become a member. Subsequent Monthly Recurring Payments will be deducted thereafter by debiting the same card unless you advise an alternative payment method. If any Monthly Recurring Payment is returned unpaid you will be charged an administration fee of AED 100. We may suspend your membership as a result of repeated returned payments. You are obliged to make Monthly Recurring Payments during the course of your membership regardless of your actual use of the facilities. If you fail to pay any amount due under this agreement for a period of more than thirty days, we may pass your debt to a third-party company for collection or take legal/police action against you. The reasonable and direct costs incurred in employing the third party company will be borne by you including costs in tracing you if you have changed your address or contact without telling us.
  3. Once you have completed the initial term of your Fixed Term membership we will automatically continue collecting Monthly Recurring Payments in the amount previously charged and your membership will be automatically extended by one month for each such payment collected. At the end of your Fixed Term membership, you may cancel the automatic monthly renewal at any time by giving 30 days’ notice through the relevant page on the Website.
  4. We understand that circumstances change and that you may need to cancel a Fixed Term membership before the expiry of its term. Fixed Term memberships may be cancelled at any time by giving us notice through the Website and making a lump sum payment equal to 50 per cent of the remaining Monthly Recurring Payments which you would have paid during the remaining period of your Fixed Term membership.
  5. You may also suspend your Fixed Term membership for a period of between one and three months as a result of illness or injury. Any request for a suspension must be accompanied by a medical certificate. A one-off suspension fee of 100 AED will be charged for each suspension. Suspensions cannot be backdated.
  6. From time to time we may need to increase the price of your membership. We will give you at least 1 full months' notice of any price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice then the price of your membership will be increased in accordance with our notice.

Payment methods
  1. We accept payment by Visa or Mastercard debit and credit cards in AED for our memberships and other products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction.
  2. Payment confirmation via email to the email address you provide at the point of registration will be issued within 24 hours of successful processing of your payment.
  3. You, as the cardholder must retain a copy of transaction records and merchant policies and rules.
  4. You are responsible for maintaining the confidentiality of your membership account and payment details.
  5. We will not store, sell or in any way share your credit/debit cards’ details and any other personally identifiable information with any third parties.
  6. Whilst we take appropriate steps to ensure your data privacy and security THE ROOM does not guarantee the security of any information that is disclosed online.
  7. THE ROOM is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

  1. Lockers are provided for the use of members.
  2. Lockers may not be used overnight. Members who do so are liable to find that the lockers are opened and locker contents removed. Removal of such items is strictly at the members own risk.

Opening hours

THE ROOM reserves the right to vary the opening hours as considered necessary for the proper operation of the facility.

Safety & Hygiene
  1. Throughout the course of your membership with the club, regular health and medical screening should be sought from your general practitioner.
  2. Before using any of the fitness studios, you should go through a basic introductory session with one of the fitness staff, followed by further sessions (as necessary) to ensure that you understand the equipment and adopt a safe training regime that suits your needs.
  3. It is necessary that all members and guests of the club wear appropriate, clean attire and footwear when using the fitness studios. Non-marking rubber soled shoes must be worn in the fitness studios. Nudity is strictly prohibited in the facilities and members must use the private changing cubicles as appropriate. Smoking is strictly prohibited in any of the facilities.
  4. If you feel dizzy, faint, unwell or feel any unusual pain then you must stop exercising and inform a member of staff immediately.
  5. Members cannot train at THE ROOM without a hand towel; these are provided for you. In the interest of hygiene members must wipe down each piece of equipment after use. Good personal hygiene of members is mandatory.
  6. Fitness studio users are advised to inform the instructor of any injuries, pains or concerns prior to the class starting.

Your rights and Responsibilities using the Website
  1. By using the Website you agree to be legally bound by these terms and conditions. If you do not agree to be legally bound by all the following terms you should not access the Website or communicate in any way with the server hosting the Website, namely, but not limited to www.theroom.ae
  2. Henceforth in this legal declaration, you the Website user, or associated parties will be known as either "you" or "the client". We, Emirates Fitness LLC will be known as "we", "us" or "our company", our general or individual assets will be addressed by the prefix "our".
  3. You agree that we reserve the right to change these, or any, terms and conditions, content and/or declarations without prior notification, and changes made come into immediate effect upon being presented here. When such changes are made, you may revoke your agreement by engaging with our company online using this or any website, or continue to accept such changes.
  4. You may not broadcast, copy, download, frame, reproduce, republish, post, transmit or otherwise use our websites content appearing on our website, or any other media, in any way except for your own personal, non-commercial use. Any other use of such content requires permission of our company (contact details available in our privacy policy).
  5. You agree only to use our website, and associated services for completely lawful purposes, in a way that does not infringe the rights of, restrict or inhibit the use or enjoyment of this site by any third party. Prohibited behaviour includes but is not limited to defamation, damaging the security of our website, harassing or causing distress or inconvenience to any person, damaging content on our website, transmitting obscene or offensive content or anything which may affect the effective operation of our website.
  6. We reaffirm, hacking, damaging or otherwise compromising the security of this website is unlawful and will be treated as criminal damage in a UAE court of law.
  7. The content of the Website, is provided on a "As Is" and on an "voluntary access" basis without any representations or any kind of warranty whether express, implied or statutory of merchantability, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  8. We will not be liable for any damages, including consequential damages, or any damages arising from the loss of use, interruption of trade, financial loss or damages, whether in contract, negligence or other tortious action, arising from or in connection with the use of the Website.
  9. We refuse to accept any responsibility for the failure and/or actions of third parties, and content and communication interception which may occasionally occur using the Website or associated services.
  10. Any third party content hosted or otherwise presented on the Website is copyright of its respective owners. We do not accept liability for any loss or damage in transmission of such content and in turn do not accept any liability for how content may be misused by users of the Website.
  11. If you notice any third party, unauthorised content displayed on our website or otherwise communicated or transmitted by our company, please contact us (details available in our privacy policy).
  12. We are not responsible for the availability or content of any third party websites or material accessed through the our website. We purposely do not monitor third party content available through third party websites and/or links as a disclaimer of liability for such content.
  13. We do not endorse, and shall not be held responsible for any content, advertising, products, services or information on or available from third party sites. Third party sites linked through the Website are not covered by our terms of service, and hence you must review their policies appropriately.

Disclaimer Of Liability For Legal Declarations
  1. If any provisions of these terms and conditions are found to be illegal, outdated, less legally preferable in a legal action or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect. We refuse to accept liability for parties who do not make us openly aware of faults and later deny such observations in legal action.
  2. These terms and conditions are governed by and will be interpreted in accordance with the laws of the UAE.

“Emirates Fitness Centre LLC” maintains the www.theroom.ae Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the theroom.ae privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. THE ROOM Abu Dhabi reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, THE ROOM Abu Dhabi may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you. LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. THE ROOM Abu Dhabi may change, suspend, or discontinue any aspect of the Site at any time. THE ROOM Abu Dhabi may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

  1. SITE OPERATION: United Arab Emirates is our Country of Domicile. THE ROOM Abu Dhabi controls this Site from the U.A.E. THE ROOM Abu Dhabi makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.
    APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E
  2. MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt. PURCHASES. THE ROOM Abu Dhabi accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of THE ROOM Abu Dhabi. All refunds will be made onto the original mode of payment
  3. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. THE ROOM Abu Dhabi will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific
  4. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to THE ROOM Abu Dhabi through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  5. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by THE ROOM Abu Dhabi to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by THE ROOM Abu Dhabi to do so. The content and software on this Site is the property of THE ROOM Abu Dhabi. The cardholder must retain a copy of transaction records and Merchant policies and rules.
  6. YOUR ACCOUNT. If you use THE ROOM Abu Dhabi Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain THE ROOM Abu Dhabi prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. THE ROOM Abu Dhabi will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. THE ROOM Abu Dhabi has no control over these sites or the content within them. THE ROOM Abu Dhabi does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. THE ROOM Abu Dhabi does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against THE ROOM Abu Dhabi for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at info@theroom.ae.

THE ROOM Abu Dhabi may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

Although THE ROOM Abu Dhabi is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through THE ROOM Abu Dhabi system. The On-line Materials are THE ROOM Abu Dhabi intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of THE ROOM Abu Dhabi, except as expressly and specifically permitted under these Terms of Use. The On-line Materials are and will remain the exclusive property of THE ROOM Abu Dhabi. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in THE ROOM Abu Dhabi. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with THE ROOM Abu Dhabi. You acknowledge and agree that THE ROOM Abu Dhabi will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At THE ROOM Abu Dhabi request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to THE ROOM Abu Dhabi or perfect these rights, titles or interests in THE ROOM Abu Dhabi name. DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. THE ROOM Abu Dhabi MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. THE ROOM Abu Dhabi ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. THE ROOM Abu Dhabi SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF THE ROOM Abu Dhabi HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF THE ROOM Abu Dhabi WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

You understand and agree that in THE ROOM Abu Dhabi sole discretion, and without prior notice, THE ROOM Abu Dhabi may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if THE ROOM Abu Dhabi believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of THE ROOM Abu Dhabi, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to THE ROOM Abu Dhabi for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. THE ROOM Abu Dhabi may release user information about you if required by law or subpoena.

You agree to indemnify and hold THE ROOM Abu Dhabi, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

By providing materials to THE ROOM Abu Dhabi, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted THE ROOM Abu Dhabi an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. THE ROOM Abu Dhabi may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against THE ROOM Abu Dhabi for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to THE ROOM Abu Dhabi. Any communication or materials you send to THE ROOM Abu Dhabi will be treated as non- confidential and non-proprietary and may be disseminated or used by THE ROOM Abu Dhabi for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. THE ROOM Abu Dhabi is not responsible for the acts or omissions of any advertiser or sponsor.

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Guest can cancel the class 4 hours prior through online channel (Facebook/website/App/ E-mail) and 2 hours through call. Late cancellations policy is, online booking suspension for 7 days for unlimited members, 1 class deduction for class pass members

No refund is aplicable on any membership package.

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